1. Membership

Free Membership. No purchase is necessary to obtain membership in the Loyalty Program, but you must establish an account at

2. How to Cancel Your Membership. 

You may cancel account at any time. To cancel your account, please send an email to [email protected] and write “cancel membership” in the subject line. If you no longer have access to that email address, please email [email protected] and we will verify your status and cancel your account. Upon cancellation, you are no longer a member and any unused points accrued in your account will be forfeited and cannot be redeemed. Points maintain their value only on valid accounts in good standing, and except as otherwise provided here for redemption, have no cash value outside of their redemption value on the Site.

3. How to Earn & Spend Your BOX POINTS?

The first way you can earn rewards is by creating an account with us. You can spend your points on any order you place through our ONLINE store, once you have earned enough points to exchange for a coupon code. Enter your Coupon Code in your shopping cart screen and click GO. Your Rewards Coupon Discount will be applied to your order towards next purchases.

4. Eligible Products

All products listed online ( are eligible.


Go to and click on “ Account ”, and log in. Once you’ve logged into your account you can view your points balance at the “Points & Rewards” portal accessible from the homepage. And click on “My Rewards – Apply Coupon”  to redeem rewards points.

6. How long will my REWARDS POINTS last?

All Box Points should be redeemed prior to expiry.

  • SIGN UP & PURCHASE         – Reward points will be expired in 180 days (6 months).
  • FB SHARING & REFERRAL – Reward points will be expired in 180 days (6 months).

In addition, points will automatically expire if your Membership is revoked or otherwise cancelled.


Points earned for a purchase that is then the subject of a return, cancellation, refund, declined credit card, or other credit will be deducted from your account in an amount equal to the points earned for the original transaction, including any bonus points that may be applicable. Points cannot be reapplied back to your rewards account for any reason on a returned order.

If an item is exchanged (different size/product) any redeemed rewards on the initial purchase may be transferred to the exchange one (1) time only.  (We do not recycle rewards coupons from order to order or item to item).


Points cannot be converted to cash or transferred to another account. Collected points can only be redeemed for a coupon discount on your order upon checkout in the by the account owner. 

9. Limitations on Box Points, Generally. 

These terms apply to box points accruals. If you purchase a product during a promotion and the product comes with an additional, free product, points will not be issued on the retail value of the free product. If you redeem points towards the purchase of a product and pay a portion of the retail price after the point’s redemption, you will receive points only on the leftover retail amount you pay, and not on any value attributed to the point you used. If you redeem points towards the purchase of a product in an amount equal to the full price of the product, you will not earn any points.


  • Loyalty Rewards and Reward Points are available to ONLINE users only.
  • Orders placed via walk in , telephone (whats-app) or any other means are not eligible for the Loyalty Rewards program.
  • Loyalty Rewards can only be redeemed on next orders placed, not against the order that the reward points were originally earned.
  • Points are automatically credited into account upon successful payment and delivery acceptance. Any adjustments, amendments or cancellations thereafter will be subjected to Points revision based on the final sales amount.

General Terms & Conditions

As a member of BOX2PAC BOX POINTS Rewards program, you agree to the following:

1. All rewards and benefits are subject to availability at the time of redemption.

2. BOX2PAC BOX POINTS Rewards program and all related rewards and benefits are subject to change, cancellation, and discontinuation, at the sole discretion of management at any time, without notification.

3. Any other terms & conditions as deemed reasonable and necessary by management. All terms & conditions are subject to change, at the sole discretion of management, at any time.